Novi is in Oakland County, Michigan, about 18 miles west of our shop at 7765 W Eight Mile Road in Detroit. Henderson Towing keeps a dispatcher on the phone around the clock, so a stalled car in Novi gets help at any hour.
Large mall and event lots and heavy I-96 traffic mean Novi drivers often need a jump start, a tire change or a lockout. We bring that help to the lot or the shoulder around the clock.
Twelve Oaks Mall, Suburban Collection Showplace and the I-96 and I-275 shoulders are where most Novi roadside calls begin. Large lots can hide a car, so tell dispatch the nearest entrance or store. In winter, salted highways cause flats and weak batteries.
Call 313-837-7777 anytime, or use Send Location to share GPS coordinates with dispatch. Novi is served along I-96, I-275 and 12 Mile Road, near Twelve Oaks Mall area, Novi Road and I-96, 12 Mile. We cover the 48374, 48375 and 48377 area.
Roadside Assistance in Novi, MI
Flat tire, dead battery, keys locked in the car or an empty tank: our roadside technicians in Novi fix it as quickly as safety allows. If you are not sure where you are, use Send Location and dispatch receives your GPS coordinates. Our Novi roadside assistance and recovery services include:
- Emergency roadside service
- Battery jump starts
- Flat tire changes
- Car door lockouts
- Fuel and gas delivery
- 4x4 and off-road recovery
- Water and mud recovery
- Snow and ice recovery
- Ditch extractions
- Winch-out service
Roadside Services We Bring to Novi, MI
Battery jump starts
A dead battery is the most common roadside call in Novi, especially after cold nights or when a car has sat for days. Our technician connects a professional jump pack, starts the engine and checks that it keeps running. If the battery will not hold a charge, we tell you so you can replace it instead of getting stranded again.
Car door lockouts
Keys locked in the car are a quick fix for our technicians. We open the door with professional tools that do not damage the lock or the paint, so you are back in the vehicle without a locksmith appointment.
Flat tire changes
We change a flat at the roadside using your inflated spare. If the spare is flat too, or the tire is damaged beyond a swap, we can tow the vehicle from Novi to a tire shop of your choice.
Fuel and gas delivery
Ran out of gas? We bring enough fuel to get you to the nearest station. Tell dispatch whether the vehicle takes gas or diesel so the right fuel is on the truck.
Winch-outs and recovery
Vehicles that slide into a ditch, get stuck in snow or mud or end up off the pavement are recovered with winching and the right equipment, without damaging the vehicle. Tell dispatch what it is stuck in and how it sits.
How a Roadside Call Works
- Call 313-837-7777 or use Send Location so dispatch has your exact position.
- The dispatcher confirms your vehicle and the problem and gives you an estimate of cost and arrival time.
- A technician arrives with the equipment for the job and fixes the problem on the spot.
- If it cannot be fixed at the roadside, we tow the vehicle to the shop or address you choose.
What to Have Ready When You Call
- Your location: street address, cross streets or mile marker
- Year, make, model and color of the vehicle
- What happened: flat tire, dead battery, no fuel or locked out
- Whether the keys are inside the vehicle
- Gas or diesel, if you need fuel
- A phone number where the technician can reach you
If you are on a busy road in Novi, turn on your hazard lights and stay in the vehicle with your seat belt on unless it is unsafe. Dispatch can stay on the line with you until help arrives.
Towing from Novi, MI
If a roadside problem turns into a tow, Henderson Towing can haul your vehicle from Novi to a shop, a home or a lot you choose. Local towing services include:
- 24/7 towing and dispatch
- Light and medium duty towing
- Local towing
- Long distance towing
- Flatbed towing
- Accident and emergency towing
- Car, truck and motorcycle towing
- Vehicle uprighting
- Vehicle winching and off-road recovery
Specialty Car Towing in Novi, MI
Luxury, exotic, classic and collector vehicles need more care than a standard hook and chain. Low clearance and high performance cars ride on a flatbed, and our soft-strap approach protects wheels, bumpers and finishes so your vehicle arrives from Novi as it left. We regularly handle:
- Luxury car towing
- Exotic car towing
- Classic car transport
- Antique car towing
- Collector car transport
- Vintage car and truck towing
- Low clearance car hauling
- High end vehicle hauling
Light Equipment Hauling in Novi, MI
Our flatbeds also move light equipment and specialty cargo to and from Novi, either on call or scheduled in advance. Call 313-837-7777 and dispatch will match the right truck to the load. We routinely haul:
- Scissor lift transport
- Forklift hauling
- Container hauling and transport
- Mechanics toolbox transport
- Shed hauling and moving
- Skid steer hauling
- Bobcat tractors
- Man lifts
- Pallet jacks
- Swing sets and play houses
- Specialty cargo hauling
Looking for something else? See Towing in Novi or our main roadside assistance page.
Roadside Questions in Novi
Does Henderson Towing cover Novi?
Henderson Towing dispatches around the clock to Novi and the rest of Oakland County. That includes the 48374, 48375 and 48377 zip code area. Drivers reach us along I-96, I-275 and 12 Mile Road.
How fast can you reach me in Novi?
Arrival time depends on traffic and where our trucks are when you call. Novi is in Oakland County, Michigan, about 18 miles west of our shop at 7765 W Eight Mile Road in Detroit. Call 313-837-7777 and dispatch will give you an honest estimate before the truck is sent.
What if I do not know exactly where I am in Novi?
Use the Send Location page and dispatch receives your GPS coordinates. You can also give us the nearest cross streets, a business name or a mile marker, and we will find you.
Is it safe to wait in my car while I wait for help?
If you are on a busy road, turn on your hazard lights and stay in the vehicle with your seat belt on unless it is unsafe. If you can safely exit, move behind a guardrail away from traffic. Dispatch can stay on the line with you.
What if the car cannot be fixed at the roadside?
We can tow it to a shop, a dealership or your home. Dispatch will arrange the tow so you do not have to call a second company.
Do I need to be with my vehicle?
Someone should be present for lockouts, jump starts and fuel delivery so we can confirm ownership and get your keys. For a tow, a friend or a shop can meet the driver if you give dispatch their details.
What roadside services do you provide?
We provide jump starts, flat tire changes, car door lockouts, fuel delivery, winch-outs and recovery from ditches, mud, water and snow. If we cannot fix it on the spot, we can tow the vehicle.
How does a jump start work with a dead battery?
Our technician connects a professional jump pack to your battery, starts the engine and checks that it runs. If the battery will not hold a charge, we will tell you so you can replace it instead of getting stranded again.